Privacy policy

Last Updated: August 8, 2026

At THE JURRATH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order and purchase details

  • Payment and transaction information

  • Information you provide when contacting our customer support

  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Process payments and refunds

  • Deliver products to your address

  • Send order confirmations and shipping updates

  • Provide customer support

  • Handle returns and exchanges

  • Improve our products, website, and services

  • Prevent fraud and unauthorized transactions

  • Send promotional offers or marketing communications, where permitted

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers.

THE JURRATH does not store your complete credit card, debit card, or banking information on our servers.

Payment providers process your payment information according to their own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant advertising and marketing

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website and technology service providers

  • Analytics and marketing service providers

  • Customer support providers

These parties receive only the information necessary to provide their services.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights and prevent fraud or misuse.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

THE JURRATH is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

8. Marketing Communications

If you choose to receive promotional communications from us, we may send you information about:

  • New products

  • Special offers

  • Discounts

  • Sales

  • Other updates from THE JURRATH

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online.

We do not knowingly collect personal information from children for marketing or commercial purposes.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where applicable

  • Opt out of certain marketing communications

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

THE JURRATH
Email: support@jurrath.com
Phone: 9380274914

By using our website, you acknowledge that you have read and understood this Privacy Policy.